HeartCosmos Terms of Service
1 Definitions
"We", "Us", "Our": Refers to the operators of the HeartCosmos website.
"Service": Refers to the www.heartcosmos.com website and any related platforms, mobile applications, and services, including but not limited to AI numerology, AI divination, Bazi analysis, I Ching interpretation, Guardian system, fortune reports, metaphysical articles, courses, and one-on-one consultations.
"User", "You": Refers to any individual or entity accessing or using our services.
"Content": Refers to all text, images, graphics, logos, audio, video, software, and designs included in the service, provided by us or our licensors.
2 Acceptance of Terms
By accessing or using this service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to any part of these terms, please do not use our services.
We reserve the right to modify these terms at any time. Changes will be posted on the website, and your continued use constitutes acceptance of the updated terms.
3 Nature of Service & Disclaimer (Core)
You understand and agree that our services are provided for entertainment, personal reflection, and inspiration purposes only.
- For Entertainment Only: All interpretations, predictions, advice, and "Guardian" interactions provided by HeartCosmos are for entertainment and self-exploration purposes only.
- Non-Professional Advice: All numerological interpretations and predictive analyses are not scientific facts, nor are they definitive predictions or guarantees of future events. Our services are based on traditional culture and practices and cannot replace professional medical, psychological, financial, legal, or any other professional advice. Major life decisions should be based on your rational judgment and consultation with relevant licensed professionals.
- Individual Interpretation: Service results vary based on calculation methods, cultural backgrounds, and personal understanding, and have not been scientifically verified.
- Liability Waiver: We assume no responsibility for any choices, actions, or emotional reactions you make based on the service content.
- Accuracy: While we strive to develop algorithms based on traditional metaphysical systems (e.g., Four Pillars of Destiny, Qi Men Dun Jia, I Ching), we do not guarantee the accuracy, reliability, or completeness of any interpretation.
- AI Generated Content: You acknowledge that relevant content is generated by Artificial Intelligence and may produce inaccurate or meaningless information.
4 Account & Usage Rules
Eligibility: You confirm that you are at least 18 years of age, or have reached the legal age of majority in your jurisdiction, to register for and use both free and paid services.
Account Security: You must provide accurate information and are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities under your account. Notify us immediately of any unauthorized use.
5 User Conduct
You agree to use the service legally and refrain from the following:
- Using the service for any illegal purpose or in violation of applicable laws.
- Copying, distributing, or using any service content for commercial purposes without permission.
- Posting or transmitting content that is illegal, harassing, defamatory, obscene, or infringing on others' rights.
- Harassing, abusing, or harming individuals or groups, including our support team.
- (Consultation specific) Harassing our experts; sharing inappropriate content; recording sessions without permission; attempting to bypass the platform for private transactions.
- Attempting to breach website security or interfere with its normal operation.
- Attempting to reverse engineer, decompile, or hack our AI algorithms or Guardian systems.
- Sharing accounts to circumvent payment requirements.
6 Subscription, Payment & Refund
Fees: Prices are listed in USD or other local currencies. We reserve the right to adjust prices; existing active subscriptions will not be affected until the next cycle.
Refund Policy:
- Digital Goods: Digital products such as numerology reports and digital charms are considered delivered once generated or downloaded. These are final sales and non-refundable.
- In case of complete service unavailability due to our technical failure, we will handle refunds or service re-provisioning at our discretion.
7 Intellectual Property
All content, functions, and features on this website—including but not limited to text, graphics, logos, software, report templates, overall arrangement, the "Cyber-Cultivation" concept, Guardian designs, visual interfaces, and code—are protected by copyright, trademark, and other intellectual property laws, and belong to HeartCosmos.
You may not copy, modify, create derivative works, or use any content for commercial purposes without explicit written authorization. We grant you a limited, non-exclusive, non-transferable license for personal, non-commercial use only.
8 User Generated Content
If you post comments, reviews, or feedback ("User Content") on the website, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and modify such content. You are responsible for ensuring your content does not infringe on third-party rights or violate laws. We reserve the right to review, edit, or delete any User Content.
9 Limitation of Liability
"As Is" Basis: We use commercially reasonable efforts to maintain service stability but do not guarantee that the service will be uninterrupted, timely, secure, or error-free. We are not liable for interruptions or data loss caused by force majeure (e.g., natural disasters, cyberattacks, government actions).
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses resulting from: (a) your access to or use of (or inability to access or use) the service; (b) any conduct or content of any third party on the service.
Liability Cap: To the maximum extent permitted by law, our total liability for any claim related to these terms shall not exceed the amount you paid for the specific service giving rise to the claim.
10 Privacy
Your personal information will be collected and used in accordance with our separate Privacy Policy, which is incorporated into these Terms.
11 Miscellaneous
Termination: We reserve the right to terminate or suspend your account immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the service will cease immediately.
Third-Party Links: The website may contain links to third-party sites. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
